You can return the products in 2 weeks. If it has been more than 2 weeks since your purchase, we regret that we can not refund or exchange.

grass wall

To request a refund, please email us at info@grasstik.com. Please read the shipping information below for more information. Customers must pay for the return postage and there is no restocking fee. Product Condition to be eligible for a return, your object should be unused and withinside the equal circumstance in that you obtained it. It must also be in the original packaging.

Customers must pay for the shipping fee for returned item and there is no restocking fee. Product condition to be eligible for a return, your object should be unused and withinside the equal circumstance in that you obtained it. It must also be in the original packaging.

Once your return has been received and verified, we will email you to notify you that we have received your returned item. We may even notify you of our approval or rejection of your refund. If approved, your refund can be processed and a credit score will mechanically be carried out on your credit score card or authentic price approach inside a unique quantity of days.

If you have not acquired a reimbursement yet, first check your financial institution account again. It might also additionally take time on your refund to be formally posted. Next, contact your bank. It regularly takes time for money back to be posted. If you've done all of this and have not yet received your refund, please contact us at info@grasstik.com.

We only replace items if they are defective or damaged. If you need to trade it in for the same item, email us at info@grasstik.com and ship your item to 207 W 138TH ST., Los Angeles, CA 90061, USA. You are liable for paying your very own transport expenses for returning your object. Shipping costs are not reimbursed. If you obtain money back, the price of returning the object may be deducted out of your refund. Depending on wherein you live, the time it takes to your exchanged product to attain you could vary.

Discover Grasstik. It's more than you think.

Get in touch with us and find out how you can get your privacy fences.